Oct 17, 2020
Ep 14: How learning and development leaders can improve employee experience w/ Anil Santhapuri
53 minutes
Podcast · Inglés
The Experience Business
Samir Kumar Sah
THE EXPERIENCE BUSINESS is a new podcast released every Monday, Wednesday & Friday to help you make your business an Experience Business to differentiate, stay competitive and build a brand. Because people don't just buy your product and services. They only buy the experiences. I am Samir Kumar Sah. In this podcast, I bring my own insights, perspectives, case studies not just in marketing, but also on how technology product processes, people and culture make the experiences. Great experiences require complete rethinking, starting from marketing to supply chain to your customer success.I also invite regular guests to share their viewpoints on being innovative, agile, and digital-first to differentiate your brand and being competitive.This podcast is for futurist leaders who are entrepreneurs, business leaders and practitioners from various departments together willing to make an impact.
Episodes
Ordered by publication date.
Sep 30, 2020
Ep 12: Defining problems correctly for successful business transformation w/ Matt Shatcher
36 minutes
Sep 30, 2020
Ep 13: How Linkedin India creates effective sales engagement virtually w/ Soumavo Sarkar
32 minutes
Sep 4, 2020
Ep 11: Streamlining Customer Support in Covid19 for satisfied Customers w/ Rajesh Srinivasan
42 minutes
Aug 28, 2020
Ep 10: Effective marketing research for the right customer messaging in product marketing w/ Kira Tchernikovsky and Raj Kuchibatla
47 minutes
Aug 24, 2020
Ep 09: Content Marketing for enhancing customer experience w/ Yaagneshwaran Ganesh
45 minutes
Aug 22, 2020
Ep 08: Strategies to select the right type of ABM w/ Kim Marie Ruquet
30 minutes
Aug 19, 2020
Ep 07: How Nike's customer experience & digital transformation effort provided them competitive edge.
5 minutes
Aug 19, 2020
Ep 07: How Nike's customer experience & digital transformation effort provided them competitive edge.
5 minutes
Aug 16, 2020
Ep 06: Importance of Employee Experience for Experience Business w/ Japreet Saini
37 minutes
Aug 15, 2020
Ep 05: Redefining Customer Experience in COVID19
15 minutes
Aug 12, 2020
Ep 04: How Customer Experience must start with the Mobile-first Experience?
14 minutes
Aug 10, 2020
Ep 03: Podcasting to build better relationships and experiences with B2B customers w/James Carbary
52 minutes
Aug 5, 2020
Ep 02: Why becoming Digital Business is different than doing digital?
11 minutes
Aug 3, 2020
Ep 01: What it means to become an Experience Business
14 minutes
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