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Why Service Design Thinking

Marina Terteryan

Why Service Design Thinking is the podcast that helps business do things better and do better things. Service design is one of the next big competitive advantages in business and it is being used with great success by corporations and other large organizations around the world. But how can a smaller business, a startup, or a nonprofit adopt these innovative techniques? We talk with experts in the field and share lots of case studies on how you can engage your customers, create delightful experiences, and build a lasting legacy. Don’t forget to listen until the very end, for this week’s design challenge. Hosted by: Marina Terteryan Want to keep in touch? Sign up for the mailing list at www.whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else. Like what you hear? Please subscribe, rate, and review us!

BusinessInglés

Episodes

Ordered by publication date.

Jan 2, 2019

Creating Culture | Claus Raasted

Nov 1, 2018

Developing Confidence as a Designer with Lauren Currie, OBE

Sep 1, 2018

Case Study: Dubai Design District - A Human-Centered Neighborhood | Lindsay Miller

Jul 1, 2018

Service Design in Government and Public Services | Benjamin Taylor

May 1, 2018

Turning a Service into an Experience | Paul Bulencea

Mar 1, 2018

The Business Case for Service Design | Jod Kaftan of Fjord

Jan 19, 2018

Creating Culture with Claus Raasted | # 21

Jan 8, 2018

Developing Confidence as a Designer with Lauren Currie, OBE | #20

Jan 2, 2018

Building a Sustainable Business with Systems | Joanna Waterfall

Nov 1, 2017

Towards a Preemptive Social Enterprise | Matthew Manos

Sep 1, 2017

Customer Journey Mapping | Daniel Sunden + John Flitcroft

May 1, 2017

The Future of Designing for the Customer | Panel Discussion

Apr 14, 2017

Case Study: Dubai Design District - A Human-Centered Neighborhood | Lindsay Miller | #19

Apr 3, 2017

Service Design in Government and Public Services | Benjamin Taylor | #18

Mar 24, 2017

Season 2 Preview + Please Share Your Feedback

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